THANK YOU FOR CHOOSING LA CLASE DIVERTIDA (The FUN Class!)...!!!
LA CLASE DIVERTIDA'S CURRENT SHIPPING AND RETURN POLICY IS AS FOLLOWS (AS OF 6/25/12), AND MAY BE UPDATED PERIODCALLY:
**During peak Homeschool Convention Travel Season (March - August): we are traveling and replenishing LCD product based on sales at Homeschool Conventions nationwide, along with the regular almost daily online orders coming in, so our shipping and your receipt of ordered item(s) may vary based on same... on average, we have been able to establish a "routine" of shipping out online/telephone orders during our Travel Season within 2-4 weeks from the date of order(s). If the item(s) you order is/(are) available, and if we are at home in between Convention Travels, we should be able to ship your item(s) during that next week's shipment cycle. The latest time period for shipment (at the moment, via FED EX Ground or USPS) of your order(s) should be in the 4th week from the date of your order(s). If you are placing your order(s) via online and would like to know if your item(s) is/are available and if the shipping will take place in the regular next week's shipment cycle, please call or email... LA CLASE DIVERTIDA: Telephone: (386) 677-0421 or Email: [email protected]
**During 'At Home Season' (September-November): if the item(s) of your order(s) is/are available, we should be able to ship on the next week's shipment cycle, from the day of your order. Our policy of shipment (at the moment, via FED EX Ground or USPS) during this time is that you should be able to receive your order within 2 weeks (at the latest) from the date of your order(s). If the item(s) is/are not available, then we will have to yield to our 2-4 weeks shipping schedule, as we wait for our printer and/or suppliers, etc. in order to replenish our stock. Again, if you are placing your order(s) via online and would like to know if your item(s) is/are available and if the shipping will take place in the "regular" week's shipment cycle, you are invited to call or email... LA CLASE DIVERTIDA: Telephone: (386) 677-0421 or Email: [email protected]
**During our Winter/Holiday(s)-PreConvention Sale Season (NOVEMBER THRU FEBRUARY ONLY): ***PLEASE NOTE that the Winter/Holiday(s)-PreConvention Sale Season Shipping schedule is on the home page of the website under the Sale's information
RETURNS/EXCHANGE INFORMATION:
RETURNS AS REFUND: WITH PRIOR NOTIFICATION BY EMAIL BY THE ORIGINAL CUSTOMER OF THE LA CLASE DIVERTIDA CURRICULUM MATERIALS PURCHASE, ALONG WITH A REORGANIZATION FEE CHECK (WHERE APPLICABLE) PAYABLE TO LA CLASE DIVERTIDA. THE ORIGINAL CUSTOMER OF THE LA CLASE DIVERTIDA CURRICULUM MATERIALS PURCHASE SHALL ALSO PROVIDE THE FOLLOWING:
*LA CLASE DIVERTIDA WILL ACCEPT YOUR RETURNED FOR REFUND COMPLETE/ENTIRE UNUSED EDUCATOR'S KIT (ALL ITEMS SEALED AND IN TACT) ALONG WITH THE ORIGINAL RECEIPT OF PURCHASE AND/OR CREDIT CARD CHARGE STATEMENT OF PURCHASE WITHIN (21) DAYS OF INITIAL PURCHASE. WE WILL REFUND YOUR PURCHASE MINUS A $30.00 REORGANIZATION/REFUND PROCESSING FEE.
*LA CLASE DIVERTIDA WILL ACCEPT YOUR RETURNED FOR REFUND COMPLETE/ENTIRE UNUSED EXTRA STUDENT PACKET(S) (ALL ITEMS SEALED AND IN TACT) WITH THE ORIGINAL RECEIPT OF PURCHASE AND/OR CREDIT CARD CHARGE STATEMENT OF PURCHASE WITHIN (21) DAYS OF INITIAL PURCHASE. WE WILL REFUND YOUR PURCHASE MINUS A $10.00 REORGANIZATION/REFUND PROCESSING FEE (PER STUDENT PACKET).
*LA CLASE DIVERTIDA WILL NOT ACCEPT A RETURN ON ANY LA CLASE DIVERTIDA AUDIO CD'S UNLESS AS A SAME MERCHANDISE EXCHANGE (PLEASE READ THE FOLLOWING INFORMATION UNDER RETURNS AS EXCHANGE).
THE UNUSED LA CLASE DIVERTIDA CURRICULUM MATERIALS AND REORGANIZATION FEE CHECK MADE PAYABLE TO LA CLASE DIVERTIDA (WHERE APPLICABLE) SHALL BE MAILED(PROVIDED BY THE CUSTOMER) TO THE FOLLOWING:
LA CLASE DIVERTIDA 1703 ANNISTON AVENUE HOLLY HILL, FLORIDA 32117
or LCD may choose to deduct the reorganization refund proces((sing)) fee via credit card utilize with purchase order # specific about refund credit via customer....+
AFTER ALL LCD GUIDELINES HAVE BEEN MET ABOVE IN REGARD TO REFUND, A REFUND WILL BE ISSUED IN THE METHOD IN WHICH THE LCD CURRICULUM MATERIALS WERE PURCHASED. LCD DOES NOT OFFER REFUNDS/EXCHANGES ON LOST AND/OR BROKEN LCD MATERIALS.
PLEASE ALSO NOTE:
RETURNS AS EXCHANGE: ON A RARE OCCASION OF POSSIBLE MANUFACTURER DEFECTIVE NON-WORKING MATERIALS (DOES NOT INCLUDE CUSTOMER BROKEN/SCRATCHED/SECOND HAND USED LA CLASE DIVERTIDA CURRICULUM MATERIALS):
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
**LA CLASE DIVERTIDA HAS SOLE DISCRETION AS TO WHETHER OR NOT THE ITEM(S) IN QUESTION MEET THE QUALIFICATIONS LISTED ABOVE FOR A SAME MERCHANDISE EQUAL EXCHANGE. IF A SAME MERCHANDISE EQUAL EXCHANGE IS APPROVED BY LA CLASE DIVERTIDA, THE ORIGINAL CUSTOMER WILL BE PROVIDED ONLY THE SET OF THE ITEM(S) IN QUESTION AND FREE SHIPPING OF SAID SAME MERCHANDISE EXCHANGE ITEMS, ONLY AFTER THE ORIGINAL CUSTOMER:
1) CONTACTS LA CLASE DIVERTIDA BY EMAIL WITH THE REQUEST AT: [email protected]; 2) SENDS TO LA CLASE DIVERTIDA THE ORIGINAL PROOF OF PURCHASE WITHIN (12) MONTHS OF PURCHASE; ALONG WITH 3) THE POSSIBLE NON-WORKING (MANUFACTURER DEFECTIVE) DVD AND/OR AUDIO CD DISC(S) and POSSIBLY 4) A RETURN SELF -ADDRESSED AND STAMPED YELLOW BUBBLE ENVELOPE (IF DVD/AUDIO CD'S DISC(S) ARE FOUND TO BE WORKING) FOR LA CLASE DIVERTIDA TO:
LA CLASE DIVERTIDA 1703 ANNISTON AVENUE HOLLY HILL, FLORIDA 32117
LA CLASE DIVERTIDA WILL ONLY PAY FOR SHIPPING IN REGARD TO: RETURN OF NEW ITEMS FOR SAME EXCHANGE ITEMS IN QUESTION, IF THE SAME EXCHANGE ITEM(S) IN QUESTION ARE FOUND TO BE A NON- WORKING (MANUFACTURER DEFECTIVE) DVD/AUDIO CD DISC(S) WITHIN ALL GUIDELINES LISTED ABOVE.
***TO THOSE WHO ARE NOT THE ORIGINAL PURCHASER OF LA CLASE DIVERTIDA SPANISH LANGUAGE CURRICULUM MATERIALS AND OBTAIN LCDSLCM FROM SOURCES OTHER THAN LA CLASE DIVERTIDA AND APPROVED DISTRIBUTORS:
*PLEASE NOTE THAT NOT FOR ANY REASON WILL LA CLASE DIVERTIDA SELL ANY OF THE LA CLASE DIVERTIDA LEVEL 1, 2, 3 DVDS SEPERATELY AND/OR AS A SET SEPERATELY FROM THE EDUCATOR'S KIT. THE AUDIO CD'S ARE SOLD AS A PART OF THE LA CLASE DIVERTIDA EXTRA STUDENT PACKET(S).
*PLEASE NOTE THAT FOR THOSE PERSONS WHO HAVE BEEN GIVEN A SECONDHAND LA CLASE DIVERTIDA EDUCATOR'S KIT OR ARE PURCHASING THE LA CLASE DIVERTIDA EDUCATOR'S KIT FROM A SOURCE OTHER THAN LA CLASE DIVERTIDA AND OFFICIAL LA CLASE DIVERTIDA DISTRIBUTORS (SAME LA CLASE DIVERTIDA GUIDELINES FOR RETURNS/EXCHANGE APPLY), THAT LA CLASE DIVERTIDA CANNOT BE RESPONSIBLE FOR AND DOES NOT REPLACE THESE MATERIALS.
*PLEASE NOTE THAT LCD DOES NOT OFFER REFUNDS/EXCHANGES ON LOST AND/OR BROKEN LCD MATERIALS.
